Question 1

How long does it take to get my ASIC miner running in hosting facility?

Accepted Answer

It typically takes 1-2 weeks to get your ASIC miner operational in our hosting facility. This includes the time required for shipping, setup, and configuration. This timeframe is estimated for "In stock" miners. If you order a miner that is available for pre-order (Batch Jan 2028), the delivery time may vary based on the manufacturer's production schedule. We will keep you updated on the status of your order and provide an estimated delivery date.

Question 2

Does the price of the miner include hosting and services like shipping etc.?

Accepted Answer

No, the price of the miner does not include hosting. The prices in this table indicate only the cost of the miner. Hosting and service costs are calculated separately based on the selected hosting facility, as we need to account for import taxes in the destination country, among other factors. You can choose from various hosting options or select "Shipping," which allows you to use your own facility or mine at home.

Question 3

Can I use my own wallet address for mining profits?

Accepted Answer

Yes, you can use your own wallet address for mining profits, by default we will use your auto-generated wallet address for payouts, this wallet is integrated with your account by our WaaS (Wallet as a Service) provider. During the setup process, you will be able to specify your wallet address for receiving mining rewards. This allows you to have full control over your earnings and manage them according to your preferences.

Question 4

What means "No hosting" in the product hosting selector?

Accepted Answer

Estimated profit is calculated without including any hosting costs. This approach is beneficial if you plan to use your own hosting facility or if you intend to mine at home or with solar panels, as it eliminates additional energy expenses..

Question 5

What does ROI mean?

Accepted Answer

ROI stands for Return on Investment. It is a financial metric used to evaluate the profitability of an investment. In the context of ASIC miners, ROI indicates how long it will take to recoup your initial investment based on the expected mining profits. The ROI is calculated by dividing the total cost of the miner (including hosting and electricity costs) by the estimated monthly profit from mining.

Question 6

What is the cost of hosting?

Accepted Answer

The hosting cost varies based on the facility you choose. You can find detailed information about hosting and service costs on the checkout page.

Question 7

What is the cost of shipping to my address?

Accepted Answer

The hosting cost depends on the facility you select. You can find detailed information about hosting and service costs on the checkout page.

Question 8

How will I pay for electricity?

Accepted Answer

Inside your dashboard, you need to deposit funds into your account to cover electricity costs. Additionally, pair a payment card as a backup option so we can charge you if your internal wallet is insufficient to cover expenses at that time. The cost of electricity is based on the power consumption of your ASIC miner and the current electricity rate at the hosting facility. You can monitor your energy usage and costs in real-time through your dashboard.

Question 9

Can I get a refund if I change my mind?

Accepted Answer

Unfortunately, we do not offer refunds for ASIC miners once the order is placed. All sales are final. However, if you have any issues with your miner, we provide warranty and support services to assist you.

Question 10

Can I get volume discounts?

Accepted Answer

We offer automatic volume discounts for orders. The discount is applied at checkout based on the total order value. If your order exceeds $500,000, please contact us directly to discuss potential additional discounts.

Question 11

What is the warranty for ASIC miners?

Accepted Answer

We provide a standard warranty for all ASIC miners. The warranty covers manufacturing defects and hardware failures. For more details, please refer to our Warranty Terms and Conditions.

Question 12

How long is the warranty for ASIC miners?

Accepted Answer

Depends on the manufacturer, but usually it is 360 days from the date of purchase. For more details, please refer to our Warranty Terms and Conditions.

Question 13

What if my ASIC miner breaks?

Accepted Answer

If your ASIC miner breaks, please contact our support team immediately. We will assist you in troubleshooting the issue and provide repair services if necessary. If the miner is under warranty, we will cover the repair costs.

Question 14

Do you offer insurance for ASIC miners?

Accepted Answer

Yes, we offer optional insurance for ASIC miners against theft, water, and fire damage. You can select this option during the checkout process or buy as additional service anytime later in the dashboard.

Question 15

Can I use my own mining pool?

Accepted Answer

Yes, you can use your own mining pool. We will provide you with the necessary configuration details to connect your ASIC miner to your preferred mining pool. We do have an automatic integration with Foremann, which allows you to manage your miners and pools directly from our application, without the need for VPN access.

Question 16

Will you provide me SN (Serial Number) for my ASIC miner?

Accepted Answer

Yes, we provide the serial number (SN) for your ASIC miner. You can find the SN in your order details and also in the dashboard once the miner is set up. You can use this SN to track your miner's performance and warranty status. After each connection at a hosting location, our technician will upload a photo of the miner with the SN to your dashboard, so you can verify that your miner is connected and operational.

Question 17

How do I monitor my ASIC miner's performance?

Accepted Answer

You can monitor your ASIC miner's performance through our advanced application, which provides real-time performance dashboards, alerts, and analytics.

Modelo de miner	Tasa de hash	Disponibilidad	Ingresos estimados	Coste de energía estimado	Precio	ROI	Acciones
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